From choosing a bookkeeper or accountant, to appointing a legal team, conveyancer, financial adviser or architect, it is important you make the right decision and one which will most benefit your business.
Any expert you appoint needs to not only know and understand your business, but will be placed in a position of trust, so choosing the right individual or team is vital.
But with so many firms to choose from, how do you ensure you are making the best choice? Start by asking the right questions, so you are fully informed.
Are they recommended?
A personal recommendation or link will always be one of the best ways to source a good adviser, so start by asking friends, family and colleagues. However, everyone is different and you may find that a firm that is right for an acquaintance is not necessarily right for you. Make sure you can get hold of the person you wish to appoint quickly and easily.
What are their qualifications?
Do they hold industry-recognised qualifications to the appropriate level? This is particularly relevant for professions such as accounting and architecture, where many different levels of qualification may exist. Also ask if they are affiliated to any industry bodies.
Do they have experience in your sector?
Ask if they have experience of working with other firms in your industry. You want to ensure that they really understand your sector and business goals.
How large is their team?
When it comes to choosing an adviser, size can matter. You need to decide if you will prefer the advantages of working with a small close-knit, or a larger organisation.
What are the costs & charges?
Check how their costings and charges work to make sure there are no surprises down the line. What is included and what isn’t? What may be an additional charge? How will they charge you, is it a fixed fee for example?
Are they a good fit?
It is also important that you feel you will be able to work effectively with your adviser, as these relationships will require a high degree of trust. Are they good at communication? Do they have any key structures in place to aid communication? Do you get a good feeling about them and how you may work together?
Are they quick acting?
You will not only want to know you can expect strong, regular communication, but timely action also. What is their response time going to be? How would they handle those times of crisis where you may need an extra speedy response?
Are you covered when things go wrong?
Most professional advisers will have a complaints procedure. It is worth checking that the process will be clear and transparent. Where appropriate you should check the level of insurance carried by the adviser. Also, check their terms of business to ensure there are no nasty surprises.
Do they bring added value?
Lastly, ask what added value they may be able to bring to your business? For example, are they proactive in their approach and will suggest additional actions and behaviours for the greater long-term benefit of your business.
For further details call Marianne Jarvis at Moore Blatch on 023 8071 8000 or for more information visit www.mooreblatch.com




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The only point I would take issue with is the one about "sector experience" - I do not think on the whole this is relevant for a number of reasons.
1. If an advisor is only working in a limited sector then are you saying that potentially they are working with competitors? So how would they distinguish the advice being given to one firm versus another. Likewise, how confidential/impartial would that advice be? Isn't there a danger that something that works great in one company could suddenly start being implemented in another?
2. Appreciating there are certain nuances in each industry sector, fundamental business problems are not directly related to the sector but the poor management of the business in areas of finance, sales, marketing, etc; which could be addressed by specialist.
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